Customer Service 2IC – Warehouse Logistics

• Full time Position (Monday to Friday)
• Mascot Location

WorkVentures ITeC repair centres is one of Australia’s largest providers of specialist technology repair services.

We are currently seeking an experienced and motivated Customer Service 2IC leader experienced in a warehouse environment to work at our busy Mascot warehouse. You will assist the Customer Service and Project Managers in coordinating the daily operations of the Warehouse / Customer Services department.

This is a hands-on position responsible for monitoring and assisting all aspects of warehouse and customer service functions including receipt/dispatch of goods, quality assurance, data entry and customer support. It is a position that requires a planning focused approach and the capability of demonstrating a strong presence with floor staff.

Key accountabilities include:

• Co-ordinating team functions with respect to quality, customer requirements and   procedures and practices
• Provide leadership and direction ensuring efficient working relationships
• Perform regular quality checks and maintain quality assurance practices
• Consistent application of operating systems and procedures
• Accurate data input within an Inventory Management System
• Effective relationships with customers, understanding their needs and products     according to business and contractual requirements

To be successful in this position you will possess the following:

• Demonstrated ability to work independently and team leadership
• Highly developed interpersonal and communication skills
• Proactive and mature attitude ensuring targets and daily requirements are met
• Proven history working effectively in a team environment
• Ability to exercise sound judgement

If you’d like to work in a team environment and are willing to be a great team player; supportive and reliable, then we want to hear form you. Please email your expression of interest meeting the above criteria and attach your resume to:

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Note: Only short listed candidates will be contacted for the interview process

You must have the right to live and work in Australia to apply for this job.