News

Remote support software

Created on Wednesday, 16 May 2012 01:38

Our technical support team is able to use remote access software so they can see what is happening on your computer - as if they were sitting in front of it. Using this tool they’re often able to diagnose and resolve problems faster than by talking over the phone.

If you are instructed by our technical support team to do so, use the link below to download and install the remote access software.

Download TeamViewer

If you would like to speak to a technical support consultant, please call us on 1800 112 205 and choose extension 3.

WorkVentures & Centrelink

Created on Tuesday, 03 April 2012 05:56

More than 30 years after IBM released the Personal Computer, almost 1,500,000 Australian households (17%) still don't have access to a computer or internet access in their home.  The numbers are disproportionately high in households with incomes below $40,000.  
 
WorkVentures and the Australian Government Department of Human Services share a goal of wanting to help all Australians get connected online.  We see technology as a key that can unlock doors to new opportunities and services for those in need.  

WorkVentures supports this objective by:

• allowing customers to use Centrepay deductions to pay for their computer
• participating in Centrelink advisory forums for jobseekers and older Australians
• encouraging its customers to access government social services online

Seniors

Created on Friday, 16 March 2012 01:19

Special Seniors offer

Created on Friday, 16 March 2012 00:34

Our special Seniors Pack offers you a low cost, premium brand refurbished computer.

For just $259 and $40 delivery, our Seniors Pack includes:

• Quality refurbished computer
• Valuable and user-friendly software
  • Fully licensed Microsoft Windows XP Pro and Office 2007 (Word, Excel, Outlook)
  • Take The Teacher Home: our easy to follow computer and internet training pack developed by seniors, for seniors (normally $40).
• Plenty of support
  • Helpful support set-up guide and free phone technical support
  • Six months warranty.

Or upgrade to our faster “Performance Pack” with Core 2 Duo processor for only $299 + $40 delivery.

Order online now or call us on 1800 112 205

Please note that you must be a Centrelink or Department of Veterans Affairs cardholder to purchase at these low rates - read our eligibility criteria. We have easy payment options including interest-free purchase plan, credit card, or Centrepay, and deliver across Australia.

In addition to our Take The Teacher Home training package, we recommend the Australian Seniors Computer Club Association (ASCCA) as a great place to learn about computing.

Our Seniors packs

tvs

Created on Thursday, 12 January 2012 22:43