Our technical support team is able to use remote access software so they can see what is happening on your computer - as if they were sitting in front of it. Using this tool they’re often able to diagnose and resolve problems faster than by talking over the phone.
If you are instructed by our technical support team to do so, use the link below to download and install the remote access software.
If you would like to speak to a technical support consultant, please call us on 1800 112 205 and choose extension 3.
More than 30 years after IBM released the Personal Computer, almost 1,500,000 Australian households (17%) still don't have access to a computer or internet access in their home. The numbers are disproportionately high in households with incomes below $40,000.
WorkVentures and the Australian Government Department of Human Services share a goal of wanting to help all Australians get connected online. We see technology as a key that can unlock doors to new opportunities and services for those in need.
WorkVentures supports this objective by:
Our special Seniors Pack offers you a low cost, premium brand refurbished computer.
For just $259 and $40 delivery, our Seniors Pack includes:
Or upgrade to our faster “Performance Pack” with Core 2 Duo processor for only $299 + $40 delivery.
Please note that you must be a Centrelink or Department of Veterans Affairs cardholder to purchase at these low rates - read our eligibility criteria. We have easy payment options including interest-free purchase plan, credit card, or Centrepay, and deliver across Australia.
In addition to our Take The Teacher Home training package, we recommend the Australian Seniors Computer Club Association (ASCCA) as a great place to learn about computing.
Our Seniors packs
|
Computer package |
Seniors Pack |
Seniors Performance Pack |
|
Recommended for |
People wanting to use the internet |
People wanting faster performance and the ability to store more information (e.g. photos) |
|
Price |
$259 plus $40 delivery |
$299 plus $40 delivery |
|
Processor |
Pentium 4 – 2.8 GHz (min) |
Core 2 Duo |
|
RAM |
1GB |
1GB |
|
Optical Drive |
DVD-ROM (player) |
DVD-ROM (player) |
|
Hard Drive |
40GB |
80GB |
|
Monitor |
17 inch LCD |
17 inch LCD |
|
Operating System |
Windows XP |
Windows XP |
|
All Connect IT refurbished desktop computers include: |
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Upgrades (optional) |
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